Case Studies

Stacy Fletcher - Resource Team Consultant


Company Name: Discovery Graduates

Location: Birmingham

Stacy Fletcher     

Prior to joining Discovery Graduates I worked two part-time roles, one of which was for a printing company where I was involved in the support of computer aided design work, the other for a same day courier firm where I was managing the phones and any administration tasks.


I also had gained work experience in the voluntary sector working for a local charity called “D-Club” whereby I was in charge of the sensory room, tasks included setting up the room, ensuring everyone was ok and thinking of any activities for the children to take part in that would suit their individual disabilities, I found this role very enjoyable and it fitted in with my nature which is to help others. 

I studied at the University of Birmingham in Sociology. 

I currently work as a Resource Team Consultant at Discovery Graduates based in Birmingham City Centre. When I first joined the company I was employed as an Resource Team Administrator. I was attracted to this role as it involved not only keeping my connections to University (which I thoroughly enjoyed) but it also seemed like the perfect opportunity for me to gain more work experience which would develop my existing skill set. 

After a 3 month period as an administrator I was lucky enough to be offered a promotion and work as a Resource Team Consultant. My current role involves a variety of tasks including sourcing candidates, screening applications via CVs, telephone interviews and then following them through the process. I am also heavily involved in the weekly ‘Discovery Day’, an assessment centre held each week that provides a supportive environment for Graduates in their job search. The Discovery Day is designed so that consultants (that’s me) can assess Graduates in group activities and individual competency based interviews. Following this assessment stage I am then involved in the final selection process for our clients. I assess which Graduates have demonstrated enough of the competencies to be put forward for final assessment with our clients. 

For instance one of the most recent projects that I worked on was with a company called Samworth Brothers. I handled their Industrial Placement Scheme, including attending the final assessment stage at their Head Office. I ensured that the day ran smoothly and that the Graduates felt supported throughout in order for them to be able to perform to the best of their abilities on the day. 

The role at times can be challenging and when I first joined I found that confidence was important. In the early days this held me back at times, for instance having confidence to ask questions, explain new ideas, and even picking up the phone in the first couple of weeks, let alone presenting Discovery Days. I am naturally a very organised individual and so at times I have found it a challenge when things don’t go quite to plan. However, I am learning to adapt, to use my initiative, I have increased by confidence through experience, and I am learning not to worry. 

I enjoy many aspects of my position purely because I love the industry that I work in. I have always felt passionate about helping Graduates as I myself found the search difficult after University. I soon discovered that there was a general lack of support for graduates once they have graduated. I also enjoy the Discovery assessment day very much; I was pleased to be trusted with the running of the whole day (e.g. administration, setting up the room and ensuring my fellow colleagues know what they are doing for the day). I feel my role is also enjoyable because of the environment that I work within. From day one I felt supported by my colleagues and hope that I can do the same for future employees. 

Since joining Discovery Graduates I have learnt many new skills and feel that I have become more self-aware. When I first joined I was a little naïve about the ‘business world’. I did not really understand how a company operated or have much knowledge about what is involved to run a company. Although I have only been with Discovery for one year I feel that I have already gained a strong insight in to how companies operate. There is a need to be efficient, pro-active, and positive and support those that work alongside you. As well as this I have learnt many basic skills such as the correct telephone manner, administration tasks and how to use new software. I have also learnt some more advanced and complex skills such as how to correctly interview a candidate, how to offer valid feedback, how to make job offers to candidates as well as the difficult job of rejecting those who have been unsuccessful. 

In terms of my future prospects I would like to continually improve in the role that I am currently in as well as gaining more confidence in myself. As discussed the most enjoyable part for my-self is meeting Graduates face to face and hopefully helping them to secure their Graduate role. I would like to further my skills in this area as well as helping us to attract and promote Discovery Graduates to more graduates and to help our profile grow in more universities. The flexibility of our business , the closeness of the team and the contact with the Managing Directors means I have a good understanding of where we are going and that there are many opportunities to look forwards to. 

On a final note, the advice I would give to graduates applying for jobs now would be to stay realistic in your job search. Be open to suggestions as well as keeping a focus on your own interests and prospects. When applying for new positions it is also of use to keep a log of which companies and roles you have applied to (plus a brief paragraph on why you applied for this role). I personally found this very beneficial because you can keep track of the jobs, meaning you will feel more confident when the employer contacts you. Also, you can keep a track of which jobs you have appealed to you. Stay pro-active, committed and eager! 

 


 

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