Case Studies

Candice Singh - Business Analyst

Company Name: FDM

Location: London

‘A day in the life of Candice Singh’

What are you doing at the moment?

At the moment I am on an intensive 7-week boot camp for leading software company, Misys. Training involves learning key financial terms, learning the role of a Business Analyst and also learning how to use Loan IQ. It is important for me to be alert and have energy each day as training is key to help understand my role at Misys.

What time do you wake up in the morning?

I tend to wake up between 6.30 and 7am as this allows enough time for me to get ready, have breakfast and arrive 15 minutes early into the office.

How do you commute to work?

I commute to work via the London underground. Train services can be delayed so I always try to leave 5-10 minutes early; strolling into work late shows unprofessionalism and bad manners.

What time do you get into the office?

I get into the office around 8.30-8.45am.

What is the first thing you do when you get into the office?

The first thing I do is greet all my fellow colleagues, check what the day’s agenda will entail, grab a cup of coffee and check emails. Training usually commences after this point.

What kind of people do you work with each day?

I communicate with my Misys team each day, which includes nine other graduates. Being part of a team is a huge bonus to training; I could not ask for better colleagues to work with and I have genuinely made friends for life.

My team leader is Christopher Turtle who is a great mentor and always on hand to answer any questions the team has. Misys training usually involves a different Trainer each week, which is very exciting and fun at the same time. Myles and Steven are the directors of the Loan IQ team and are always popping into the training rooms offering helpful advice and checking how well the group is doing.

Who is the most interesting person you have come across in the office and why?

I think the most interesting person I have come across in the office is my fellow team member Noel Galindo. Noel originates from Spain but has worked in many countries including Sweden and Italy. His understanding of English has reached perfection and each day brings an element of laughter and happiness to the group with his magic tricks!

Do you prefer to work within a team or as an individual?

I work as an individual on each task but tend to discuss Loan IQ functionalities with my team. I prefer to work in a team as it helps to break down tasks and give each member an individual responsibility when solving a problem. I like to see myself as a leader and I like to encourage the team and show positivity. Communication is key within the role, so being able to work with my team each day only enhances my communication skills and confidence.

What individual responsibilities do you carry out each day?

It depends on training, but an understanding of the Business Analyst module at FDM was essential for the end of training multiple choice exam. As an individual it is important to understand financial terms such as bonds and loans. As with Misys, each individual needs to be able to communicate with clients within investment banks. If I as an individual do not understand the system or the framework I work with, this could then lose Misys not only clients but damage the company’s reputation.

What is your favourite part of the day?

I think my favourite part of my day is the morning training, as I feel this is when I am most alert and eager to learn. My motivation levels are on high but slowly come down after lunch!

What is your least favourite part of the day?

I think the least favourite part of my day is the afternoon time, as energy levels are slightly lower. But usually an intake of coffee brings my energy back up and allows me to concentrate on training for the rest of the day. Usually the Misys team stay late in the office to recap on what we have learnt each day and brush up on any exercises we found difficult.

What is the biggest challenge you face each day?

I think the biggest challenge I face each day is to ensure I understand each part of the Misys training. As by the end of week 7, I will have to take part in a case study and present to a board of FDM and Misys directors. This then adds pressure to ensure i know exactly how to use Loan IQ and also the business and financial terms behind it.

If you could be doing anything right now, what would it be?

It would have to be what I am doing each day. I have a great team and have a great opportunity to work around Europe with a well-established company. Many graduates find it really hard to find a job and I am happy to thank FDM and Misys for the opportunity.


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