I have only recently joined Kiln. Looking back, it is amazing to think just how much I have done and learned in a short period of time. The first two weeks were spent meeting the different departments and syndicates within Kiln, gaining an overview of who does what and how everything fits together. This, combined with two days of offsite training, gave me and the other new graduates a great introduction to how Kiln and the Lloyd’s market operates.
Then I went on my first claims rotation. So far I have got to grips with how the claims department works, shadowing the adjusters and experiencing the wide variety of claims that are dealt with. I have also been given responsibilities for creating reports and contacting brokers. My ACII studies will begin shortly and the company provides study support to help ensure that I pass my exams.