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Company Profile - Opinurate

Overview

Opinurate is a market-defining provider of customer-experience management (CEM) solutions. Our mission is simple – to help organisations of all sizes provide the best customer experiences.

The company was founded by David and Gerald Capaldi, successful entrepreneurs with substantial experience of running customer-facing businesses. Put simply, we understand CEM because we know the importance of providing unrivalled customer experiences. We know it, because we spend our lives doing just that.

Opinurate is an ambitious company, focused on creating long-term partnerships with our own customers. We will provide you with measureable increases in customer satisfaction, employee performance and sales.

Who are we?

Forget expensive infrastructure investments – Opinurate’s smart CEM technology is what’s known as a software-as-a-service (SaaS) application. This means we provide the backend support for your organisation’s tailored CEM solution. As your business grows, our scalable technology grows with it.

With Opinurate, you will be able to gather customer feedback from tailored surveys. This information will provide invaluable insights that will help you to increase customer loyalty. With a better understanding of your customers, you will be able to implement cross-selling and up-selling initiatives that measurably work. You will also lay down solid foundations for linking employee rewards to customer feedback. Happier customers and happier employees – that’s the Opinurate advantage.

Training and Development

As part of this TalentScotland Graduate Placement Programme, the candidate will benefit from support from a team within Highlands and Islands Enterprise and also access a five day residential course training focussed on employability and business skills.

How to apply

See current opportunities.

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